System Requirements

System Requirements



Please configure your router’s firewall settings to Source Transmission IP Address: Cloco VoIP Server Address and Source Transmission Port: UDP No. 5060, No. 10000 ~ 20000.

Recommended Router
Name Type Maker Version Price(Tax Excluded) Simultaneous Call
RTX830 YAMAHA 75,000 JPY ~50 Channels
NVR500 YAMAHA 35,000 JPY ~50 Channels
RTX1210 YAMAHA 75,000 JPY 50 Channels~
Recommended Router(Discontinued)
Name Type Maker Version Price(Tax Excluded) Simultaneous Call
RTX1200 YAMAHA 118,000 50 Channels~
RT58i YAMAHA Open Price
(Pre & Post Actual Sale 33,000 JPY)
~20 Channels
MIP-3010 brother 60,000
DCR-G54/U
3G・PHS・
Corresponding
Data Card Mobile Router
I-O DATA 10,400 JPY Corresponding Data Card・
Modem・
Corresponding
Adapter Carrier
WMX-GW02A
Corresponding WiMAX Mobile Router
I-O DATA 10,400 JPY
Not Recommended Router
Name Type Maker Version Issue Resolution
NTT PR-400NE NTT Ver.4.02 When using the device in FLET’S Light Next Extension, there are telephone devices that cannot acquire the IPv4 IP Address on a DHCP device. In this case, if you are using a telephone device using a DHCP configuration, you cannot use Cloco CloudPBX Services.
【Acquisition Enabled】
Grandstream GXP1400
Grandstream GXV3140
SNOM 300
【Acquisition Disabled】
Grandstream GXP280
Panasonic KX-UT123N
【Not Verified】
Grandstream HT-286
Grandstream HT-701
IPNetPhoneSX
Aastra 6730i
Brother MIP-3010
Change your device settings to use the designated IP Phone Address in your telephone. If DHCP is configured in your telephone device settings, changing it to fixed IP Phone Address resolves the issue.
BBR-4HG Bufallo Ver.1.33 If the UPnP in the device settings is ON, the used SIP telephone device in Cloco CloudPBX is not normally Resist (Register to Server) and incoming and outgoing calls is not allowed. Turn OFF the device router’s UPnP feature to temporarily resolve the issue.
BBR-4MG Bufallo Not Specified If the UPnP in the device settings is ON, the used SIP telephone device in Cloco CloudPBX is not normally Resist (Register to Server) and incoming and outgoing calls is not allowed. In the case of customer, changing to another router temporarily resolves the issue.
ETG-R IO-DATA Ver.1.20 In snom300 (SIP Phone) and SIP Transmission, when a portion malfunctions, snom300 may not be able to receive or make calls. Unresolved. In the case of customer, temporarily changing to another router is not allowed.
NetScreen 25 Juniper Networks Firmware Version: 5.3.0r5.0 In the outdated firmware, only the voice does not go through. The following firmware have been verified by our company: Period: 2004 Firmware Version: 5.3.0r5.0 (Firewall+VPN) It is possible to resolve this issue temporarily through firmware update.
NTT PR200NE NTT Before 3.07 In the outdated firmware, snom300 (SIP Phone) cannot connect to a network and router fails to restart. The issue is temporarily resolved by updating the firmware latest version (3.07).
NTT RV-230NE NTT Not Specified There are telephone devices that cannot acquire the IPv4 IP Address from this device using DHCP. Please contact the help desk of this device or setup a static IP Address on your telephone device may solve the issue.
BRL-04CW-U Planex No version update since Ver.1.0.0 (initial version) 09/03/05 In SPA3102, if 2 or more devices are connected, you are unable to login to only 1 SIP Server Device. Login: Changing the SIP Port in SPA3102 temporarily resolves the issue.
Transmission: Turn OFF the SPI Feature to temporarily resolve this issue.

・Please configure your router’s firewall settings to Source Transmission IP Address: Cloco CloudPBX VoIP Server Address and Source Transmission Port: UDP No. 5060, No. 10000 ~ 20000.

Type of Connection Corresponding Speed Cloco CloudPBX Use
Light Fiber Connection 10~100 Mbps
ADSL Connection 1.5~50Mbps
CATV Connection 1~100Mbps
ISDN Connection 64Kbps
PHS Connection 64Kbps
Modem Connection 33.6~56Kbps ×


Number of Simultaneous Calls Standard Bundle
1 200 Kbps
3 600 Kbps
5 1 Mbps
10 2 Mbps
20 4 Mbps
30 6 Mbps
40 8 Mbps
50 10 Mbps

・General ADSL and Light Circuit is influenced by ISP and UP Circuit congestion,
・Fluctuating amount of data transmitted and load on network device.
・There may also be cases of voice latency and unsecured number of circuits.
・Customers using the Free Demo can verify the call system requirements.

※ Caution 1.) For corporate customers, there are cases where the Security Policy cannot be changed. Please consult your Network Manager regarding the advisability of setting contents and changes.

※ Caution 2.) Depending on the broadband router, there are cases where Cloco CloudPBX cannot be used due to the limited setting feature.